Useful information

 

Search

To search the full range of items available, scroll through the index on the left.

 

Product search

To search for an individual product, or a product relating to a specific model of car, enter an appropriate keyword into the "Search Phrase" window on the right and this will bring up a listing of all the products which have the keyword in the title. By clicking on a relevant link in the list, this will bring up full details of the product.

 

Ordering

Once you have found an item you wish to purchase, click on the shopping cart on the  extreme right of the product. If you would like to purchase more than one of the same item, please change the amount in the quantity window accordingly.

 

Once you have selected all the items you wish to order, proceed to the checkout and then enter your personal details when prompted.

 

For customers who are likely to order more items in the future, request that your computer remembers your personal details so that it will be quicker to place your future orders.

 

Stock levels and despatch

Generally, all products should be in stock and available, except those mentioned below, and generally they should be despatched within 48 hours of receipt of order (regular working days only). If an item is not currently available and can not be despatched until at least seven days later, you will be informed by e-mail. Your credit/debit card will not be charged until the time of despatch.

 

Items which are produced on a bespoke basis, such as framed photographs and posters, auto sculptures and bronze sculptures, amongst others, have a slower delivery time as these are often made to order. 

 

DVD formats

All DVDs on this web site are available in the UK PAL version only. This means they will play in multiregion DVD players worldwide, but will not play in standard US DVD players. Some titles are available in the US NTSC format, but will only be sent by special request. Please send an e-mail to enquire.

 

While we make every effort to respond to every order as quickly as possible, please allow for a maximum of 28 days for delivery during busy periods. If you have still not received your item by this time, please contact us by e-mail stating the order reference number you would have received in your confirmation e-mail, and, ideally, the date you placed your order.

 

Almost all UK orders are despatched by Royal Mail or Parcelforce, although some very large or high-value orders may be sent by DHL courier services and will require a signature. All overseas orders are sent by Royal Mail Air Mail services or an international courier service.

 

Delivering to another address?

We do deliver to addresses which are not your own billing address, although you will also have to supply your billing address in full for payment card verification purposes. Many customers who are not at home during the day, find it easier to have packages sent to their place of work (or friend or neighbour) and we recommend this procedure as it ensures that packages are not left unattended or possibly removed from locations where there is nobody available.

 

Gift message

If you are ordering for a friend of relative and want the item despatched directly to them, you can also add a free gift message. You can access this service when you reach the payment page. When you see the window, "Your message to us", simply enter the phrase GIFT MESSAGE, and then type in the exact brief message you would like to send and we will do the rest. (However, as some items are despatched directly from the manufacturers, we can only offer this service with products sent directly by ourselves).

 

Rapid reordering

If you believe you will be placing more orders in the future, we recommend that when you get to the payment page, tick the box "Remember my details for future visits" as this will keep your personal information (excluding credit/debit card details) securely on our system and make it much quicker for you to place future orders.  

 

Privacy

We take the privacy of every customer's personal information very seriously.

No personal details are ever passed on to any other company or organisation.

You can request that whatever information you have provided to us can be deleted at anytime.